ToGatherSG Host Onboarding Guide

Step 1: Download Our iOS App

ToGatherSG is currently available as a mobile app for iOS users only. Please begin by downloading the ToGatherSG app from the App Store.

Our website is available for learning more about us, but hosting and bookings are done through the mobile app, not through a web app.

Step 2: Create a User Account First

To become a host on ToGatherSG, you must first create a user account on the main app. You can sign up using your:

• email address,
• Google account, or
• Apple account.

After signing up:

• agree to the Terms & Conditions and Privacy Policy,
• verify your account through the confirmation link sent to your email,
• complete your profile by adding your name, username, and profile picture.

Step 3: Apply to Become a Host Through Your User Account

Once your user account has been created, you can apply to become a host through the main ToGatherSG app. Go to your Profile Page and fill in the host onboarding form.

Please prepare the following details:

• Business name
• Host name
• Exact address (this will only be used internally)
• Phone number
• Photos of the venue where the workshop will be conducted (maximum of 5 photos)
• Social media details (optional)

You will also need to review the Host Requirements Checklist before submitting.

Once everything is filled in, click Submit. Our team will review your application and approve it on a case-by-case basis.

Step 4: Wait for Host Application Review

After submitting your onboarding form, our team will review your application. Once your host application is approved, you will be prompted to set up your payment account.

Step 5: Set Up Your Payment Account

After host approval, you will need to set up your payment account before you can start listing experiences.

Please note:

• payment account approval may take 3–5 business days
• once approved, you will receive a notification
• your account status will then reflect your host access

Once everything is approved, you may download the ToGatherSG Host App and begin listing your experiences.

Step 6: Create a New Experience

To create your first listing:

• Go to the Calendar section
• Click Create New Experience
• Fill in your experience details, including: experience name, description, date, time, duration
• Set your price
• Add your experience details
• Upload photos to showcase your setup
• Pin your experience location on the map, as this will be the general location shown publicly to users.

In the directions section, please provide your full exact address, including your unit number, together with clear directions so guests can locate your venue easily.

Once completed, you can publish your listing and start receiving bookings.

Step 7: Add Photos and Details

Upload clear, high-quality photos of your experience setup. Write a strong description to help guests understand:

• what the experience is about
• what they will learn or do
• what they can expect during the session
• any host certifications, qualifications or relevant years of experience
• who the workshop is suitable for
• anything guests should prepare or take note of before attending

Step 8: Set Your Availability

Choose your preferred hosting dates and times carefully. Please ensure your availability is accurate to avoid scheduling conflicts.

Step 9: Review Our Guidelines

Before launching, read through our Host Guidelines to make sure your experience meets our community standards.

Step 10: Launch and Manage Bookings

Once your listing is published, guests can start booking your experience. As a host, you will be able to:

• manage your bookings
• view the number of guests attending each session
• collect feedback after each session

Browse Experiences

Go to the Categories page to explore the different experiences available around you. You can filter experiences by:

• category
• distance
• price
• date

This makes it easier to find something that suits your interests, schedule and budget.

Read Reviews

Before booking, you can view host profiles and read reviews from other guests. This helps you better understand:

• the quality of the experience
• the host's teaching style
• what past guests enjoyed

Book an Experience

Once you've found an experience you like:

• select your preferred session
• check availability
• complete your booking through the app

You will then receive your booking confirmation and the relevant host details.

Prepare for Your Experience

Before your session, review the experience details carefully. Please make sure to:

• arrive on time
• read any instructions shared by the host
• prepare any materials or items you may need to bring

After the Experience

After your experience, you may leave a rating and review for your host. Your feedback helps:

• other guests make informed decisions
• hosts improve their experiences
• strengthen the ToGatherSG community